Stop Hiding Behind Your Brand | S6 E17
<p>Send us Fan Mail</p><p>Stop hiding behind your brand. That line sets the tone for a sharp conversation with Stephan Bajaio, a CEO, co-founder, and longtime SEO and digital marketing leader who has helped major brands navigate search. We talk about what too many executives still miss: marketing is not a parade of new tactics. When teams default to “marketing by the latest thing” whether that is AI, voice, or the next trend they avoid the hard work of alignment, introspection, and execution. And that is exactly where growth quietly breaks.<br/><br/>We also take on the...
31 min
2026 April 9
From Performing to Embodying, Using the Work to Do the Work with Jean Larkin
<p>Jean Larkin, co-founder of Octopy, a human focused leadership development business who helps talented, busy experts strengthen the human side of leadership and bring out the best in their teams.</p><p>Through workshops, keynote speaking, and longer transformation programs, Jean supports leaders in developing the skills required to empower others, lead with clarity, and create healthier team cultures.</p><p>Now, Jean’s journey of becoming a best selling author while navigating major surgeries, recovery, and the realities of entrepreneurship demonstrates what it really means to embody the work, not just teach it.</p><p>And while balancing pe...
Stop Using AI And Start Working With It | S6 E12
<p>Send us Fan Mail</p><p>What if the real AI edge isn’t another tool, but a new way of working? We sit down with author and entrepreneur Bryan Cassady to break the habit of “prompt and pray” and replace it with a teammate mindset that turns AI into a collaborator you can brief, challenge, and iterate with. Instead of shiny demos, we get into the gritty, day-to-day shifts that drive measurable results.<br/><br/>We start by naming the core failure pattern: teams deploy AI without clear objectives or a system to absorb its output. Bryan lays out ho...
Bringing the Kingdom
<p>Can ANY type of business impact the lives of the customers they serve? Even, let's say, an office cleaning company? They sure can…. How does it happen? Is it by being a Christian that leads a company with good morals, values and ethics? Or, is there a level above and beyond that? There IS a level above and beyond and it's called being a kingdom company. So how do you become a "kingdom company"? A great place to start is to have a trusted Christian board of advisors, where you learn and grow in business acumen and actively apply your faith at work. ...
Podcasts
Build the Plane While You Fall | Al Schuster | Ep 934
<p>Own your next level inside Outlier’s Edge (free): https://skool.com/outlier </p><p>"Building a business is like jumping off a cliff and building the airplane on your way down." — Al Schuster</p><p>Join Niiamah (@niiamahashong) and Al Schuster, President of Polaris Brand Promotions and co-founder of Sample Finder, for a conversation that reframes what retail, innovation, and entrepreneurship can actually look like. </p><p> Al shares how frustration at a chocolate demo event sparked an entire platform, how his team survived a pandemic that wiped out competitors, and why he believes the future of retail is e...
What a potential Fed leadership change could mean for mortgage rates
<p>Today, HousingWire's CEO, Clayton Collins and Lead Analyst, Logan Mohtashami, will talk about the Government dropping the probe on Fed Chairman Jerome Powell, paving the way for Kevin Warsh to be Chairman. We also go over some recent housing data and talk about the BIG event in Austin, Texas — The Gathering — and why it's important.</p> <p>Related to this episode:</p> DOJ drops probe of Fed Chair Jerome Powell HousingWire | YouTube More info about HousingWire <p>To learn more about Total Expert click here.</p> <p>The HousingWire Daily podcast brings the full picture of the most compelling stories in the housing market reported across HousingWire. Each morning, listen to editor in chief Sarah Wheeler talk to leading industry voices and get a deeper look behind the scenes of the top mortgage and real estate.</p>
This is real growth
<p>Podcast hosts Isaac Collazo from STR, Jan Freitag from CoStar and Stephanie Ricca from CoStar News dive into the data showing rising hotel demand in the U.S. across all chain scales. The hosts also talk group demand trends and the global headwinds affecting travel as the first quarter approaches its close. </p>
How To Use AI In B2B Without Losing The Human Touch | S6 E20
<p>Send us Fan Mail</p><p>Your buyers can tell when they’re being “processed” instead of understood and AI is making that gap wider. I’m joined by Megan Stark, CEO at CubicICE, to talk about what actually builds trust in industrial B2B marketing when your audience is technical, impatient with fluff, and focused on outcomes. We get practical about credibility: speaking the customer’s language, staying honest when you don’t know something, and earning confidence through real sector knowledge rather than polished claims.<br/><br/>We also dig into the real friction behind AI adoption. The problem...
From Confusion to Clarity: An AI Roadmap for Business Owners with Rob Hole
<p>In this eye-opening episode, Sharon sits down with Rob Hole (aka the Canadian AI Guy) to explore the real-world applications of AI for Canadian entrepreneurs. Rob shares his journey from tech veteran to AI strategist, helping business owners implement tools like ChatGPT, Gemini, and browser-based assistants like Comet from Perplexity. In this episode, you’ll discover how these technologies are more than just buzzwords; they’re transformational tools that can replace hours of manual work with automated, intelligent processes.</p><p><br>From automating bookkeeping and generating email responses to designing AI-driven employee handbooks and marketing campaigns, Rob walks us t...
Crypto That Feels Like A Text Message | S6 E15
<p>Send us Fan Mail</p><p>Crypto doesn’t have an adoption problem because people are “not ready”. It has an adoption problem because too many products still feel like a pop quiz. Kalib Stevens, responsible for corporate communications at RYO in Japan, joins us to get specific about where everyday users struggle and why most Web3 onboarding fails the moment a newcomer hits unfamiliar crypto jargon.<br/><br/>We start with what Kalib learned helping artists and creators try Web3: the tech has to earn its place by delivering obvious benefits fast. Then we borrow a lens from free-t...
Why the housing market doesn’t turn all at once in 2026
<p>On today’s episode, Editor in Chief Sarah Wheeler talks with Vice President of Audience and Growth, Rachel Bader, about what 10 years of housing data reveals about where the market is today and why the housing market doesn’t turn all at once.</p> <p>Related to this episode:</p> What 10 years of data reveals about 2026 housing market signals HousingWire | YouTube More info about HousingWire <p>To learn more about Total Expert click here.</p> <p>The HousingWire Daily podcast brings the full picture of the most compelling stories in the housing market reported across HousingWire. Each morning, listen to editor in chief Sarah Wheeler talk to leading industry voices and get a deeper look behind the scenes of the top mortgage and real estate.</p>
Conform to His Likeness
<p>Businesses always seem to be searching for "the magic bullet" that will propel them into the "big leagues". We've heard hundreds of stories of eternally successful companies and their practices and believe we know the secret. It's excellence. Excellence as unto the Lord. Not being great at what you do, but EXCELLENT. .... It's the very top level. Consider these synonyms for excellence: high quality · superiority · brilliance · greatness · eminence · supremacy · peerlessness. Remind you of anyone? These words describe Jesus Christ. And since our entire purpose is to conform to His likeness, these words should be describing US, and our work, and our organization. ....the Question is…
![[S5, Ep37] The Most Underrated Growth Strategy? Your People Strategy](/_next/image?url=https%3A%2F%2Fstorage.buzzsprout.com%2F9hsqcevpkdrvic6o7zf0nvfyc1sv%3F.jpg&w=256&q=75)
[S5, Ep37] The Most Underrated Growth Strategy? Your People Strategy
<p>Send us Fan Mail</p><p>You have a marketing plan. A financial plan. Maybe even a product roadmap.</p><p>But a people strategy?</p><p>That's the one most founders skip — until things start falling apart.</p><p>In this episode, Lindsay is calling out one of the most damaging myths in business: that you can figure out your team later, once you've grown. Because <b>your people </b><b>are</b><b> your growth strategy. </b>And waiting until you have 15 or 50 people isn't strategic. It's just reactive.</p><p>If you've ever felt your shoulders ti...
What gets you out of bed?
<p>Why do you go to work? Something gets you out of bed and on the clock. Is it for a paycheck, to get experience, or to feel like you're making a difference? All of us have a reason. If you paused and assessed yours, what would the answer be? For nine years we have opened the iWork4Him radio show and podcast by asking: Who do you work for, really? This simple question gets at the heart of the matter because when it comes down to it, there are only two people you can be working for: yourself or God...
Positive housing demand and a preview of the Fed meeting
<p>On today’s episode, Editor in Chief Sarah Wheeler talks with Lead Analyst Logan Mohtashami about housing demand and a preview of the Fed meeting.</p> <p>Related to this episode:</p> Housing demand shockingly positive even as the Iran war continues HousingWire | YouTube More info about HousingWire <p>To learn more about Total Expert click here.</p> <p>The HousingWire Daily podcast brings the full picture of the most compelling stories in the housing market reported across HousingWire. Each morning, listen to editor in chief Sarah Wheeler talk to leading industry voices and get a deeper look behind the scenes of the top mortgage and real estate.</p>
Digital Identity And Real-World Belonging | S6 E14
<p>Send us Fan Mail</p><p>Your online self might already be more powerful than your offline one, and that changes how we think about art, community, and ownership. I’m joined by John Karp, the organizer of the Non Fungible Conference (NFC), to unpack why NFT art wasn’t just a hype cycle for him but a cultural shift driven by the internet generation. We talk about how new aesthetics like pixel art, glitch, gaming influence, and manga culture intersect with crypto values like decentralization and direct creator-to-collector connection.<br/><br/>------------------------------------------------------------------<br/>Use the code NFCx26KJN to g...
Keep The Buyer In The Room | S6 E18
<p>Send us Fan Mail</p><p>Your buyer is not missing, they are just not present where decisions get made. We sit down with Matt Wilkinson, an AI marketing strategist in life sciences and the creator behind Persona AI thinking, to get specific about where customer insight goes to die inside modern B2B marketing. The surprising answer is not “we need more research.” It is that research rarely survives the approval process with its sharpness intact, and organizational gravity pulls great messaging back toward safe internal language.<br/><br/>We talk through what it looks like when drift begi...
Patient Experience Agility: Preparing for Disruption & Change w/ Dwight McBee
<p>Dwight McBee is back for round two on the Humanizing Healthcare podcast, and we can assure you that you'll want to hear what he’s been up to.</p><p>As Chief Experience Officer at RWJBarnabas Health, Dwight is leading some seriously bold work around making care more compassionate, more responsive, and more human.</p><p>We discuss how he’s helping an entire health system listen in real time, how he views AI as a tool, and why the small, everyday moments are often the ones that matter most.</p><p>Dwight shares the strategies that his team is u...
[S5, Ep39] The Leadership Shift in the Messy Middle
<p>Send us Fan Mail</p><p>What do you do when your own wiring (your 'get $h*t done' attitude) starts to work against you?</p><p>Until you directly look at the hyper achiever energy that got you to this point in your business, and<b> do the internal work to separate your identity from your output</b>, no amount of hiring, restructuring or strategic planning is going to move the needle the way you need it to. </p><p>That's what this episode is really about: The internal work that actually has to happen first.</p><p><b...
'Recessionary' is a tough word
<p>Buckle up, listeners: Podcast hosts Isaac Collazo from STR and Jan Freitag from CoStar Group take a deep dive this episode into average daily rate. They unpack the percentage of US submarkets losing ADR and the number of hotels losing ADR to debate whether the US is sliding into a lodging recession. </p>
The Strategic Exit, with Lori Power
<p>If your business can’t function without you, it may not be sellable, and that’s exactly what host Sharon DeKoning explores in this episode with Lori Power, Certified Exit Planning Advisor, CPA, and founder of MP Benefits. Together, they dive into what it truly means to build a business with value beyond the owner. Lori shares why the first step isn’t financial; it’s personal. Business owners need to be emotionally and mentally ready to let go, and have a clear vision of what life looks like after the exit.</p><p><br>From there, Lori breaks down the...
How He Built & Sold Two Companies for $550M with Ben Reubenstein
<p>Ben Rubenstein has built and sold two companies: Yodle for $342M and OpCity for $210M.</p> <p>In this episode, we break down the operating decisions behind those outcomes.</p> <p>We talk about when venture capital accelerates growth and when it can quietly kill your business. Ben explains why ideas are worthless without execution, how he scaled a 1,000-person sales organization, and the hiring filters that consistently produced top performers.</p> <p>We also get into culture, retention, speed-to-lead systems, and the strategic decisions that position companies for 9-figure exits.</p> <p>If you're building and thinking about...
How to Sell Your Business: Exit Strategies with Colleen Pushor
<p>In this conversation built for business owners looking to the future, Sharon and Colleen dive into the often-overlooked world of business brokering and exit planning. Colleen, who started her first company at 21 and built a thriving commercial cleaning business, shares her journey to becoming a business broker with Sunbelt Canada. She now helps fellow entrepreneurs plan for and navigate the process of selling their businesses.</p><p>They cover everything from how long it takes to sell a business to why confidentiality is crucial and what makes a business attractive to buyers. Colleen explains the importance of profitability, solid...
What Healthcare Leaders Miss When They've Never Been the Patient | Stephanie Abbott
<p>In this episode of Humanizing Healthcare, we speak with Stephanie Abbott — author, speaker, and former Chief Experience Officer — about what healthcare leaders miss when they've only ever seen the system from the inside. </p><p>Stephanie spent years leading patient experience strategy at major health systems, including Adventist Health. She understood patient experience intellectually. Then she became a cancer patient — and realized how much she didn't know. She shares what it felt like to spend 63 days not knowing if she would survive, and 83 days waiting to start treatment. She explains why those gaps weren't failures of compassion — they were failures...
Radical Resilience: Burnout, Breakthroughs, and Building Anyway with Jackie Celske
<p>Jackie Celske, founder of The PROSE Co, a marketing agency and AI adoption consulting business that helps women founders and purpose driven brands stay human in the age of AI.</p><p>Through fractional CMO strategy, executive level AI consulting, and hands on workshops, Jackie guides businesses to use ethical, human centred solutions that amplify people, purpose, and performance.</p><p>Now, Jackie’s journey from leaving a high stress corporate role after a health crisis to building a fast growing agency in just a few years demonstrates radical resilience and deep trust in betting on yourself.</p><p>An...
This Isn't the End
<p>Do you ever find yourself scrolling through social media and feeling bad about yourself or your life? Or how about, looking over at your coworker and wondering why they got the promotion you feel you should have had? Sound familiar? Comparison is an ugly emotion… one that Mark Twain calls "the death of joy." When Simon Peter, one of Jesus's closest disciples, was told that he would be martyred for his faith, he looked over at his friend John and asked how he would die. Jesus responded, "If it is my will that he remain until I come, what is that...
Behind the Scenes of a TEDx Talk (And Why Most Messages Don’t Land) | S6 E16
<p>Send us Fan Mail</p><p>If your message only lands when you are allowed to pitch, it is not a message, it is a shove. Recording a few days after my TEDx talk in Lisbon, I unpack what surprised me most about the TEDx format and why it is a masterclass in clarity for marketers, founders, and leaders trying to stand out in a world full of noise. <br/> <br/>TEDx demands one clear idea worth spreading, and that constraint is far harder than it sounds. I talk through the moment I restarted my script just six days be...
Building Real Trust In Luxury Resale Online | S6 E13
<p>Send us Fan Mail</p><p>Trust is the hidden price tag in luxury resale. If you can’t prove what an item is, where it’s been, and who stands behind the transaction, the whole circular economy slows down no matter how good the marketing looks. That’s why we sit down with Nicole Reznic, founder and CEO of Mark3t and a professor of luxury marketing, to argue that trust in luxury resale is infrastructure, not a campaign. <br/><br/>We get specific about what breaks online: the loss of in-person cues, the rise of “authentication theater,” and the pr...
How $100M DTC Brands Actually Measure Growth with Lomi Founder, Gareth Everard
<p>In this episode, Gareth Everard, founder of Rockwell Razors and co-creator and former CMO of Lomi ($100M+ in 2 years), explains why revenue growth can be misleading and what serious DTC operators track instead.</p> <p>We unpack Gareth's 4-lever framework for building a profitable eCommerce business, how to calculate allowable CAC before you truly know LTV, and why relying on future LTV assumptions can quietly break your financial model.</p> <p>We also get into his preference for funding via revenue over venture capital, why bundling often beats subscriptions, and the launch mechanics that helped Lomi generate $3M in...
Unpacking 2026's top travel trends and destinations
<p>This month, special guest Brandon Ehrhardt from Expedia Group returns to Tell Me More to chat with STR's Isaac Collazo and CoStar's Jan Freitag about the travel giant's Unpack '26 report that explores the most intriguing travel trends for next year. Plus, Collazo and Freitag share September 2025 hotel performance highlights.</p><p>Find the Expedia Group Unpack '26 report here: https://partner.expediagroup.com/en-us/resources/research-insights/unpack-26-travel-trends</p>
Advocating for Patient Centered Care Through Health Equity w/ Edison Bond
<p>In this Humanizing Healthcare Live episode, we talk with Edison Bond, Chief Experience Officer at Episcopal Health Services, about how they Advocate for Patient-Centered Care Through Health Equity. Recorded at the 2025 Planetree Person-Centered Care Forum in Baltimore, MD on October 6, 2025.</p>
Powell’s last Fed meeting as Fed chair
<p>On today’s episode, Editor in Chief Sarah Wheeler talks with Lead Analyst Logan Mohtashami about Powell’s last Fed meeting, purchase apps and oil prices.</p> <p>Related to this episode:</p> Federal Reserve pauses again, mortgage rates remain near 6.3 HousingWire | YouTube More info about HousingWire <p>To learn more about Total Expert click here.</p> <p>The HousingWire Daily podcast brings the full picture of the most compelling stories in the housing market reported across HousingWire. Each morning, listen to editor in chief Sarah Wheeler talk to leading industry voices and get a deeper look behind the scenes of the top mortgage and real estate.</p> <p><br></p>
[S5, Ep38] The Messy Middle: The Stage No One Warned You About
<p>Send us Fan Mail</p><p>Let me paint you a picture.</p><p>Your revenue is solid, your calendar is full, your inbox is buzzing, and even your accountant is happy. And yet you're lying awake at 3am thinking — how does this feel successful and like it's flying apart at the same time?</p><p>My friend, welcome to the messy middle. And if that question feels uncomfortably familiar, this episode was made for you.</p><p><b>✨ Episode Highlights:</b></p><p>📍 What the messy middle actually is, and the five questions that will tell you whether you're...
We’re All in the Diaper Business Now – Private Fireside Chat with Mark Schaefer | S6 E19
<p>Send us Fan Mail</p><p>AI is replacing tasks fast, but the scarier part is what it’s doing to our decision making. From a fireside chat at the Sintra Synergies retreat, Mark Schaefer and I dig into the psychology of AI and why “cognitive offloading” is turning into cognitive surrender. When customers default to machine recommendations, marketing changes shape: you are no longer only persuading a person, you are increasingly persuading the system that advises them.<br/><br/>We explore what that means in practice, including the “diaper business” idea: you still serve the end user, but the decisi...
Turning a Luggage Problem Into a $32M Apparel Brand with Dan Demsky
<p>Today I'm talking to Dan Demsky, who turned the frustration of trying to pack light while traveling into an 8-figure e-commerce business.</p> <p>He discovered that merino wool clothing lets you pack far fewer items for a trip. The problem was, most of the brands were focused on outdoor gear—not something everyday travelers would actually wear.</p> <p>So Dan and his buddies built Unbound Merino, a fully remote apparel brand doing $32M a year.</p> <p>In this episode, you'll hear how they used crowdfunding to validate product-market fit and scale without investors, how tariffs nearly wi...
Stablecoin Yield, Without The Headache | S6 E11
<p>Send us Fan Mail</p><p>Stablecoin yield doesn’t have to mean complexity, counterparty mystery, or a leap of faith. We sit down with Jeff Handler, co‑founder and CCO of OpenTrade, to unpack how enterprise‑grade infrastructure turns on‑chain dollars into real returns, why tokenization only matters when it solves a user’s problem, and how crypto‑native strategies like delta neutral Solana staking can deliver yield without riding the market’s mood swings.<br/><br/>Jeff walks us through his journey from early Bitcoin wallets to USDC’s formative years, then into building a platform that looks more...
[S5, Ep46] No Ego, No Power Struggles: Inside a High-Trust Leadership Model With The Team from Artemis Factor
<p>Send us Fan Mail</p><p>Three co-founders. Seven years in. But every expert told them it would never work...</p><p>When Shannon, Katrina, and Tara started Artemis Factor, the advice was unanimous: "Three founders is too many!" </p><p>They were told that someone needs to be at the top. That two is already hard so three is a disaster waiting to happen. And yet here they are, seven years later, leading a thriving consultancy in the pharmaceutical space with a model built on high trust, shared leadership, and a genuinely radical commitment to putting the human ba...
Selling for 10x by Building What Customers Have to Buy with Will Caldwell
<p>You don't need to create demand if demand is mandated.</p> <p>That's the insight Will Caldwell used to build and sell his company.</p> <p>Will discovered that inside the mortgage industry, banks are legally required to buy flood certificates on every loan. So, he started Snap — a platform that makes it faster and cheaper for banks to do exactly that.</p> <p>Then he partnered with Intercontinental Exchange, the $95 billion company that owns the New York Stock Exchange, plugged into their existing infrastructure, scaled quickly, and eventually sold 51% of the company for 10x.</p> <p>In this ep...
More of the same
<p>In a conversation at the recent Americas Lodging Investment Summit, STR's Isaac Collazo unpacked the most recent hotel forecast.</p>
The Financial Habits That Give You Control Over Your Business with Sarah Silver
<p>In this episode, Sharon is joined by Sarah Silver, owner of Profits and Coffee, to unpack the real value of bookkeeping and why it should never be treated as just a tax-season task. Sarah explains how too many business owners start off doing their own books, only to fall behind as the demands of running the business grow. This lands them deep into missed insights, unnecessary stress, and financial decisions being made without the full story.</p><p>Sarah shares why accurate bookkeeping gives business owners the clarity they need to pivot, grow, and plan ahead. From setting up...
The Success Rules Nobody Told You About | Ujwal Arkalgud | Christiane Constantineau | Ep 943
<p>Own your next level inside Outlier’s Edge (free): https://skool.com/outlier</p><p>"The magic happens when you convince someone to do something that's not in the rules, that's not in the books." — Christiane</p><p>Join Niiamah (@niiamahashong) and guests Ujwal Arkalgud and Christiane Constantineau for a conversation that will completely rewire how you see the game you're playing. They break down the invisible rules that run every boardroom, every relationship, and every pitch and why the moment someone tells you NO is actually when the magic begins. If you're a leader who has ever felt like...
Change Culture Through Prayer
<p>Have you ever worked for a company or organization with a toxic workplace culture – the kind that not only made it unpleasant for the employees but also for customers and clients? On the flipside, have you ever worked for a place where the culture was so positive that employees stayed for years and customers and clients became friends and partners? Dee Ann Turner, an expert on stewarding talent, says that "culture is the soul of the organization." And incredible culture begins with individual care of those within the organization. One way to begin caring for the people you work with i...
I told you so
<p>Hotel performance in the U.S. in the first quarter of 2026 was better than expected, and the co-hosts of Tell Me More: A Hospitality Data Podcast break down the drivers. Yes, demand growth continued, and March brought average daily rate growth as well. Also in this episode, the co-hosts talk aging hotel supply and the explosion of hotel performance growth surrounding the annual Coachella Valley Music and Arts Festival near Palm Springs, California. </p>
Laughing in the Face of Illness w/Jeremie Saunders
<p>In this Humanizing Healthcare Live episode, we talk with Jeremie Saunders, Patient Advocate and C-Founder of the SickBoy podcast, about Laughing in the Face of Illness. Recorded at the 2025 Planetree Person-Centered Care Forum in Baltimore, MD on October 7, 2025.</p>
From Humble Beginnings to High-Performance Results with Mickey Lyles
<p>Mickey Lyles, founder of Immeasura Growth Partners, a consulting and coaching firm that helps small and mid-sized, service-based business owners gain clarity, build stronger systems, and improve financial performance.</p><p>Through practical, data-driven consulting and coaching focused on operations, leadership, and growth, Mickey supports owners to build businesses that are profitable, scalable, and sustainable.</p><p>Now, Mickey’s journey as a serial entrepreneur demonstrates how moving from overwhelm and reactive decision-making to structure and discipline can completely change how a business - and a life - operates.</p><p>And while balancing growth, focus, leadership, and family, he...
Your Obvious Skill Is Your Biggest Edge | David Homan | Ep 945
<p>Own your next level inside Outlier’s Edge (free): https://skool.com/outlier </p><p>"Everyone thinks that by doing it differently, you're doing it wrong until you're proven otherwise." — David Homan</p><p>Join Niiamah (@niiamahashong) and David Homan as they break open the real meaning of power, community, and what it actually takes to build something the world has never seen before. David has built a global network of 2,600+ connectors across 189 cities in 35 countries without charging a dollar and is now turning 25 years of relationship intelligence into a startup that could rebuild the world through trust. This one...
What's Next for Patient Experience: Trends, Evidence & Inspiration w/ Dr. Laura Cooley
<p>In this episode of Humanizing Healthcare, I had the pleasure of chatting with Dr. Laura Cooley, Editor-in-Chief of the Journal of Patient Experience.</p><p>If you care about making healthcare feel more personal and not like you’re just part of a system, you’re going to love this conversation.</p><p>We discussed what it means to humanize care in a time when AI and tech are rapidly changing everything. AI can be a force for authentic interaction.</p><p>She also gave us a behind-the-scenes look at how her journal is evolving to include patient stories and...
How Jack Zimmermann Built 7 Hospitality Brands in One of the Hardest Industries
<p>Opening a night club or restaurant looks fun from the outside, but behind the scenes it's one of the most operationally complex businesses you can start.</p> <p>That's why I was interested in speaking with Jack Zimmermann. After managing a team of over 200 people at XS in Las Vegas during its $100M peak, he returned to Austin to build Nova Hospitality, a portfolio of hospitality concepts including TenTen, Devil May Care, The Well, Mayfair, Neptune Sushi, LZR, and Coffee & Chill Austin.</p> <p>Most founders in this space struggle to make even a single concept work, and somehow...
When Success Isn’t Enough: The Journey Back to Yourself Breaking Free from Who You Had to Be with Steph Fonteyn
<p>Steph Fonteyn, founder of Collaborative Art®, an experiential creative facilitation practice that helps teams and leaders reconnect to meaning, collaboration, and shared vision when words alone are no longer enough.</p><p>Through collaborative painting experiences, arts-based team building, leadership workshops, and keynote-style interventions, Steph guides organisations navigating change and complexity to make the invisible visible - values, tensions, aspirations, and shared purpose.</p><p>Now, Steph’s journey of reclaiming authorship of her life and work demonstrates what’s possible when creativity is treated not as a luxury, but as a core human and leadership capability.</p><p>And w...
Adopting Patient-Centered Outcome Measures with ICHOM CEO Jennifer Bright
<p>In this episode of Humanizing Healthcare, we speak with Jennifer Bright, CEO of International Consortium for Health Outcomes Measurement (ICHOM), about what healthcare value really means and confront a question that challenges how most systems operate:</p><p>Are we measuring what actually helps patients get better, or just what’s easy to count?</p><p>Healthcare has become very good at tracking processes. But as Jennifer explains, many of the things we label as “outcomes” are actually tasks we do to or for patients. Screenings, follow-ups, time-to-needle. Important, yes. But they’re not results.</p><p>Jennifer shares how ICHO...
Michael Chu on The Client Retention System That Prints Profit (LTV Framework)
<p>Today, I'm joined by Michael Chu — a five-time 7-figure founder who's built over $100M in sales by focusing on one thing: retention.</p> <p>He believes churn isn't a marketing problem, it's a transformation problem. If you don't change who your clients become, they won't stay.</p> <p>In this episode, we break down the identity shifts, expectation gaps, and retention frameworks that turn short-term customers into long-term profit.</p> <p>And stay to the end, because we also unpack why retention in the AI era won't be built on information, but on something far harder to replicate. </p> <p> ...
The Urgency of Connective Labor & Human Value in the Age of AI w/ Allison Pugh
<p>In this Humanizing Healthcare Live episode, we talk with Allsion Pugh, Professor of Sociology at Johns Hopkins University, about how the Urgency of Connective Labor & Human Value in the Age of AI. Recorded at the 2025 Planetree Person-Centered Care Forum in Baltimore, MD on October 6, 2025.</p>
Will Kevin Warsh be better for housing?
<p>On Today's episode, Logan Mohtashami will discuss whether the new Fed Chairman, Kevin Warsh, will be better for housing than Jerome Powell. Also, we will discuss the recent purchase application data and pending home sales data.</p> <p>Related to this episode:</p> Lower rates boost applications, mortgage intent rebounds Senate questions Warsh on $100M-plus holdings and Fed ethics HousingWire | YouTube More info about HousingWire <p>To learn more about Total Expert click here.</p> <p>The HousingWire Daily podcast brings the full picture of the most compelling stories in the housing market reported across HousingWire. Each morning, listen to editor in chief Sarah Wheeler talk to leading industry voices and get a deeper look behind the scenes of the top mortgage and real estate.</p>
[S5, Ep44] Scaling a Startup Fast: Lessons from a Female Founder in Health Tech, CEO Aja Beckett
<p>Send us Fan Mail</p><p>Are you being too hard on yourself? The problem you've been trying to fix might need something other than the discipline.</p><p>In this episode of Female Founder Unplugged, Lindsay sits down with Aja Beckett — app developer, GLP-1 user, and accidental CEO — who built her app Shotsy from a nights-and-weekends side project into the <b>#1 GLP-1 tracking app</b> in the Health & Fitness category. "Her story is as much about reclaiming her health as it is about building a business from scratch."</p><p>✨ <b>Episode Highlights</b></p><p>💉 How Aja's own weigh...
You're on Your Mission Field RIGHT NOW
<p>We all have a calling, have you heard this before? Some of us get called to the pulpit and some to the foreign mission field but most of us get called to our cubicles, construction sites, care facilities or whatever your job site may be. Your Workplace, It's your mission field and in that mission field, you and me, we may be the only Jesus our co-workers, employees and bosses may ever meet. That Job that you hold and the work that you do, and the people that you work with, none of that is by chance. The people that...
How One Consulting Client Led to an 8-Figure SaaS Product with Chris Taylor
<p>Today I'm talking with Chris Taylor, an entrepreneur who turned a consulting engagement with Nissan into a software company serving half the automotive industry—then sold the business for multiple eight figures without ever raising outside capital.</p> <p>In this conversation, Chris shares how a consulting project with Nissan became the foundation of his company, how that journey ultimately led to an acquisition, and the earn-out lessons every founder should understand before selling their business.</p> <p>We also talk about building culture, why founder communities like YPO and EO can accelerate growth, and how AI is changing th...
Transforming Hospitals With Patient & Family Advisory Councils w/ Barbara Lewis
<p>How do we make sure hospitals are truly listening to the people they serve?</p><p>In this episode, I am joined by Jill Adolphe from Planetree to talk to Barbara Lewis, a powerhouse advocate for the patient voice and founder of Healthcare PX. What started as a personal tragedy for Barbara became a mission to elevate how hospitals engage with patients and families through PFACs (Patient and Family Advisory Councils).</p><p>We discuss why PFACs too often become symbolic and how, with the right metrics and leadership support, they can become engines of real change. Barbara shares...
The Perfect Pour: Sondra Pearn’s Lake Life Caesar Co. Success Story
<p>What started as a way to make lake life easier turned into a booming business. Sharon sits down with Sondra Pearn, co-founder of Lake Life Caesar Co., to hear how a homemade Caesar mix evolved from a mason jar to a shelf-ready product found in stores across Canada. Sondra opens up about bootstrapping from day one, stepping away from teaching to run the business full-time, and what it took to scale production, meet health regulations, and maintain quality without sacrificing her family-first values.</p><p><br>They talk about the challenges of producing food products in a border city...
How the Iran Conflict and Falling Rates Are Impacting the Housing Market
<p>On today's episode, Brena Nath, vice president of community and events at HousingWire, talks with Lead Analyst Logan Mohtashami about the latest impacts to housing due to the Iranian conflict, whether falling rates helped demand and changes in housing inventory. Beyond diving into the Housing Market Tracker, they tease Mohtashami's headline session at The Gathering next week and all the ways you can find him in person.</p> <p> Related to this episode:</p> Weekly pending home sales show yearly growth as mortgage rates fall The Gathering by HousingWire HousingWire | YouTube More info about HousingWire <p>To learn more about Total Expert click here.</p> <p>The HousingWire Daily podcast brings the full picture of the most compelling stories in the housing market reported across HousingWire. Each morning, listen to editor in chief Sarah Wheeler talk to leading industry voices and get a deeper look behind the s
The Power of Yes: Turning Challenges into Chapters of Success with Nina Ellis
<p>Sharon welcomes Nina Ellis, entrepreneur, mom of two, multi-business owner, and recently named Businesswoman of the Year. Nina shares how her entrepreneurial journey began unexpectedly through bookkeeping, and how saying yes to opportunity (even when the timing felt impossible) became a defining pattern in her life and business. They explore the myths of “work-life balance,” the importance of knowing which balls in life are glass and which ones are rubber, and why entrepreneurs need to give themselves permission to drop the ones that bounce.</p><p>Nina opens up about the systems, teams, and mindset that allow her to run...
Lissa Daub on Building a Sellable Business and Escaping the Owner’s Trap
<p><br>Sharon sits down with Lissa Daub, founder of Strong Impact Academy, certified Value Builder and Business Freedom Strategist, to unpack what makes a business truly valuable—not just profitable. Lissa shares how many entrepreneurs unknowingly fall into the “owner’s trap,” where the business becomes so dependent on them that they can never fully step away. Together, Sharon and Lissa why building with the end in mind matters whether you plan to sell in three years or thirty.</p><p>Throughout the conversation, Lissa breaks down the key drivers behind a sellable business, including recurring revenue, customer diversification, reduced...
How Employee Ownership Can Strengthen Your Business with John Stevens
<p>Most business owners think selling is their only exit—but what if there was a way to pass your business on to your team instead?</p><p><br>Sharon sits down with John Stevens, co-founder of Camilla Group, to unpack the growing conversation around employee ownership in Canada. John shares his deep experience helping small and medium-sized businesses explore succession planning through employee ownership trusts (EOTs) and employee stock ownership plans (ESOPs). Together, they discuss how these models can help business owners reward loyal employees, preserve their legacy, and create stronger long-term business stability.</p><p>John explains the di...
[S5, Ep45] The Hidden Factor Behind Female Founder Burnout (It’s Not What You Think) with CEO Angela Johnson
<p>Send us Fan Mail</p><p>I'll be honest, this episode is deeply personal for me. </p><p>In 2024 I went through a period where I genuinely couldn't figure out what was happening to my body. Memory fog. Digestion issues. No sleep. Some days it was hard to work because my eyeballs hurt. Literally. And I kept pushing through because that's what we do — until I couldn't anymore.</p><p>And we get into all of that and more in this episode with Angela Johnson, CEO of sanoLiving, a women's digital health platform reimagining midlife care for female leaders. </p><p...
[S5, Ep40] The ‘Nice Girl’ Trap: Why Female Founders Struggle With Leadership Boundaries (with Sarah Khan)
<p>Send us Fan Mail</p><p>This conversation is a direct challenge to the nice girl trap, and is fire from start to finish. 🔥 <br/><br/>In this episode, Lindsay sits down with Sarah Khan — leadership strategist, empowerment coach, and the woman who has built a career out of turning quiet excellence into out loud power. If you've ever found yourself shrinking to keep the peace, leading from a place of people-pleasing, it's the hot conversation you need to hear today, my friend. <br/><br/><b>✨ Episode Highlights</b></p><p>🎙️ Why "if you argue with reality, you're always going to hav...
The Hidden Cost of Caregiving: Why Your Best People Are Quietly Burning Out with Glenna Hecht
<p>Glenna Hecht, founder of Humanistic Consulting, a human centred consulting and leadership practice that helps organisations and leaders navigate people challenges with clarity, compassion, and accountability.</p><p>Through HR outsourcing, leadership training and speaking, and thought leadership on people and culture, Glenna supports companies across industries to strengthen engagement, performance, and long term sustainability.</p><p>Now, Glenna’s lived experience as a caregiver, author, and inventor of the How Old Are You Today? game demonstrates how deeply personal challenges can spark meaningful change for families, workplaces, and communities alike.</p><p>And while shining a light on th...
What will housing data look like when the Iran conflict is over?
<p>On today’s episode, Editor in Chief Sarah Wheeler talks with Lead Analyst Logan Mohtashami about what he expects from the Fed, the 10-year yield and mortgage rates once the war in Iran is over. The two also discuss the need for 10 million new houses.</p> <p><br></p> <p>Related to this episode:</p> White House says US has housing deficit of 10 million units HousingWire | YouTube More info about HousingWire <p>To learn more about Total Expert click here.</p> <p>The HousingWire Daily podcast brings the full picture of the most compelling stories in the housing market reported across HousingWire. Each morning, listen to editor in chief Sarah Wheeler talk to leading industry voices and get a deeper look behind the scenes of the top mortgage and real estate.</p>
Making the LeaderSHIFT with Matt Dunsmoor
<p>Matt Dunsmoor, co founder of Octopy, a leadership development business that helps organisations build more human focused leaders and workplace cultures where people actually thrive.</p><p>Through workshops, keynotes, and long term leadership development programs, Matt supports leaders and teams to create workplaces that feed people rather than deplete them.</p><p>Now, Matt’s journey through a team collapse and business relaunch, alongside co authoring the bestselling book The Five Embodiments, demonstrates the power of narrowing your message to maximise real impact.</p><p>And while navigating what he calls a happily chaotic season of growth, speaking, an...
Delivering Person-Centered Care at Pacifica Salud w/ Rafael Cohen
<p>We are pleased to share a new episode of Humanizing Healthcare featuring Rafael Cohen, Chief Executive Officer at Pacifica Salud Hospitals.</p><p>In this conversation, Rafael shares how Pacifica Salud has built a culture of person-centered care rooted in leadership, dignity, and humanity, even in the most complex and high-pressure moments.</p><p>From rethinking hospital environments to making courageous policy decisions during COVID-19, Rafael offers real-world examples of what it looks like when healthcare organizations put people first, not just in principle, but in practice.</p><p>Together, we explore how values-driven leadership shapes patient experience, supports...
The Life You Keep Postponing Is Already Yours. Go Get It | Dave Valentine | Ep 936
<p>Own your next level inside Outlier’s Edge (free): https://skool.com/outlier </p><p>"You had the key the whole time. We all do. Whatever you think is holding you back is just a projection, a lie you've been telling yourself." – Dave Valentine</p><p>Join Niiamah (@niiamahashong) and digital marketing veteran Dave Valentine for one of the most honest conversations you'll hear this year. Dave has built and sold 11 businesses. But that's not the game he's actually playing. In this episode, we dig into the parable that changes how you see your own limits, the question Dave asks...
Too Much Too Fast with Howard Baggott
<p>Howard Baggott, founder of Howard and Co, a Suisse based event strategy, design, and management company who helps organisations bring people together in ways that create clarity, alignment, and positive change.</p><p>Through strategic event design, curated experiences, and audio branding, Howard partners with leaders, executives, and investors to design high level corporate events, leadership meetings, and flagship brand moments where purpose leads and creativity has a point.</p><p>Now, Howard’s journey of launching his business during a period of cancelled events and shifting global priorities demonstrates what it really takes to build momentum while navigating un...
Love Your (Nextdoor) Neighbor
<p>Mission fields are EVERYWHERE – including apartment communities. Statistics show that 96% of those who live in apartments have no connection to a church. So, as a Christ follower, if you live in an apartment complex or work in one on-site, there's an opportunity to bring Christ to those that live there. Maybe you have Christian friends that live in an apartment. Would you be willing to share this idea with them? They have an amazing opportunity to start living INTENTIONALLY, loving on and caring for their neighbors. As we are all called to do wherever we live. 1 Corinthians 13:1 If I could speak all th...
No rain, no flowers
<p>Tell Me More: A Hospitality Data Podcast hosts Jan Freitag and Isaac Collazo wrap up 2025 with an analysis of their hits and misses when it comes to industry predictions. They talk about why cities and markets outside the U.S. were this year's real winners, and they give some early insight into what hoteliers might expect from next year's World Cup. </p>
How Outlier Leaders Build the Impossible | Nuri Otus & Rob Gregg | Ep 944
<p>Own your next level inside Outlier’s Edge (free): https://skool.com/outlier </p><p>"You're crazy until you're not." — Rob Gregg</p><p>Join Niiamah (@niiamahashong) with Nuri Otus & Rob Gregg for a roundtable conversation that will shift the way you listen, build, and lead. Rob breaks down how deep listening with zero agenda became the foundation of a company built for the 50% of people who stand for a living. Nuri shares a story he kept private for years that changed everything he knows about integrity and trust. Together they challenge every leader to stop chasing polish and star...
The Legal Lens: Seeing Your Business Through the Eyes of the Law, with Amy Bassili
<p>Employment law can feel like walking through a field of landmines for business owners, especially when you’re hiring fast, growing a team, or dealing with a tough termination. In this episode, Sharon DeKoning sits down with Amy Bassili, founder of Bassili Law, to break down the biggest employment-law risks that catch employers off guard. They walk through the simple, proactive steps that can prevent expensive conflict later.</p><p><br>Amy explains why having the right employment contracts and policies isn’t about being “formal” or “complicated”; it’s about creating clarity and certainty for both sides. They dive into what...
High Performers Commit Hard And Detach Harder | Karen Briscoe | Robin Daniels | Bronson Hill | Ep 942
<p>Own your next level inside Outlier’s Edge (free): https://skool.com/outlier </p><p>"You can't control outcomes. You can control the way you show up, the energy, the excitement, the conviction. That's 100% yours." - Robin Daniels</p><p>Join Niiamah (@niiamahashong) with Karen Briscoe, Robin Daniels and Bronson Hill for a roundtable that goes deep on one of the most misunderstood principles of high performance: commitment without attachment. Together they unpack why the most successful leaders detach from outcomes while staying fully invested in their actions, and how you can do the same. From Karen's Miracle Morning ev...
There Is Life on the Other Side of Loss | Kimberly Harms | Ep 938
<p>Own your next level inside Outlier’s Edge (free): https://skool.com/outlier </p><p>"I could stay in the pit. I could be the victim. Or I could fight, kick, scream, and claw my way out. Which is what it takes." — Kim Harms</p><p>Join Niiamah (@niiamahashong) and Dr. Kim Harms: dentist, author, speaker, death doula, and grief counselor, for an unflinching conversation about what it really takes to rebuild your life after catastrophic loss. </p><p> Kim lost her son, her husband, her mother, and her 30-year dental career in a devastating sequence of events. She didn...
[S5, Ep42] The Messy Middle Isn’t Just Structural — It’s Lonely (Why LPC Works Together)
<p>Send us Fan Mail</p><p>"I don't really have anyone I can talk to who understands the business and isn't a stakeholder. It's really lonely."</p><p>A founder said that to me recently, and I've been thinking of it ever since. Because it's true! And it's one of the most important things we're not talking about honestly enough in the entrepreneurship space.</p><p>This episode is that conversation.</p><p><b>Episode Highlights</b></p><p>📍 What makes the messy middle feel so uniquely lonely, and how founder isolation happens</p><p>🧠 Why high-achieving women are especi...
Total Expert CEO Joe Welu on building an always-on AI context engine
<p>On today’s sponsored episode, Editor in Chief Sarah Wheeler talks with Joe Welu, CEO and Founder of Total Expert, about how the company is deploying AI to help lenders interact with borrowers at a very personal level that wouldn’t have been possible even a year ago.</p> <p><br>Related to this episode:</p> Total Expert - HousingWire HousingWire | YouTube More info about HousingWire <p>To learn more about Total Expert click here.</p> <p>The HousingWire Daily podcast brings the full picture of the most compelling stories in the housing market reported across HousingWire. Each morning, listen to editor in chief Sarah Wheeler talk to leading industry voices and get a deeper look behind the scenes of the top mortgage and real estate.</p>
What You Can Build When You Know Yourself | Scott Shearin | Ep 935
<p>Own your next level inside Outlier’s Edge (free): https://skool.com/outlier</p><p>"The people who decide to learn how to be productive with AI are going to be far more productive than the people who don't. Period." — Scott Sheeran</p><p>Join Niiamah (@niiamahashong) and Scott Sheeran, Marine Corps veteran, global talent leader, and founder of Klim.ai, for a raw, real conversation about what happens when you stop following the plan and start trusting your genius.</p><p>Scott's path went from almost shutting the door on a Marine Corps recruiter, to becoming a cryptologist, to s...
[S5, Ep43] Stop Building in the Dark: Community, Connection and Leading Without Loneliness (with Kristina Bartold-Sorgota)
<p>Send us Fan Mail</p><p>You can have a successful business and still feel completely alone. A lot of founders I know are building in the dark and making decisions in isolation, without a real space to let out their thoughts (that have turned into secrets at this point) and be supported. </p><p>This episode is about what changes when you get out of that loneliness. </p><p>It features the wonderful Kristina Bartold-Sorgota, co-founder of The Social Snippet, a social media and podcasting agency, and the co-creator of High Vibe Women — a community bringing Canadian female entr...
[S5, Ep41] The People Strategy You’re Avoiding (And Why It’s Making Scaling Messy)
<p>Send us Fan Mail</p><p>There's no shame in the game, but if you've thought at least one of these thoughts very recently...</p><p>"I just need one more person." </p><p>"If we just hire someone who's good, this will all come together."</p><p>"I don't know if we can afford to hire, but I don't know what else to do."</p><p>...Then it sounds like you're in the messy middle of your business. And like most founders in this stage, <b>you don't have a people strategy</b> at all — yet! And that's wh...
Demand is turning the corner
<p>Podcast hosts Isaac Collazo from STR and Jan Freitag from CoStar Group join CoStar News' Stephanie Ricca to look at some highlights of 2026 hotel performance so far, namely, some demand green shoots. The group takes an early look at FIFA World Cup hotel performance expectations, and dives into the hotel data around data center construction. </p>
When Your Business Grows Faster Than You Do with Alícia Rius
<p>Alícia Rius, founder of Hive Leadership & Team Coaching, a boutique consultancy that helps fast growing companies scale leadership, culture, and execution without losing themselves along the way.</p><p>Through diagnostics, leadership strategy, training, coaching, and group facilitation, Alícia works systemically across individuals, teams, and culture to strengthen clarity and build a leadership pipeline that can truly support growth.</p><p>Now, Alícia’s journey from building and scaling multiple businesses, including an internationally recognized photography brand and a female founded startup featured in Forbes, demonstrates what it really means to evolve through reinvention and risk.</p><p>...
Janet Sawatzky on Building a Business That Doesn’t Break Without You
<p>Sharon welcomes Janet Sawatzky, founder of 7 Point Trends, for a practical conversation about building a business that doesn’t rely on the owner being “on” every minute of every day. Janet works with entrepreneurs who have often built successful businesses through hustle and hard work, but now find themselves stuck, overwhelmed, and unable to step away. Together, Sharon and Janet unpack why vision, values, and long-term strategy matter so much, especially for business owners who feel buried in the day-to-day.</p><p><br>Janet explains how many entrepreneurs create what she calls “accidental success,” only to realize years later that they...
This Isn't the End
<p>Mary Magdalene stood outside the empty tomb crying. She thought that someone had stolen the body of Jesus, the only thing she had left of him. But Jesus himself – very much alive – said from behind her, "Woman, why are you weeping? … I am ascending to my Father and your Father, to my God and your God." Have you ever been in a position like Mary's - mourning the loss of a friend, family member, job, relationship, or dream? Maybe you are in that position today. In these desolate moments beside the tomb of something lost, Jesus wants to meet you. And...
The Right People Dont Need Convincing | Owen Barrett | Ep 937
<p>Own your next level inside Outlier’s Edge (free): https://skool.com/outlier</p><p>"You have to let customers discover the value themselves. You can lead them there, but don't show up explaining everything in minute one." — Owen Barrett</p><p>Join Niiamah (@niiamahashong) and Owen Barrett, founder of Shine, as they dig into what it really means to play in a space with zero competition and why that's the hardest and most rewarding bet you can make. Owen shares why he left a cushy corporate finance career after a $25 Starbucks gift card (yes, really), how stubbornness and data...
Tom Shipley on Building Bigger Exits Through Acquisitions & Rollups
<p>Private equity doesn't scale the way most founders do. They buy growth.</p> <p>They acquire profitable businesses, combine them, and increase the value of the whole thing so they can sell at a much higher multiple.</p> <p>Today's guest, Tom Shipley, is a serial entrepreneur and M&A strategist who built acquisition platforms applying that same strategy to founder-led businesses.</p> <p>In this episode, we unpack the mechanics behind scaling through acquisitions and rollups, how combining businesses can dramatically increase enterprise value, and why so many founders stall at $1–2M in EBITDA without positioning their companies fo...
HUD Secretary Scott Turner on cutting energy regulations for new construction
<p>On today’s episode, HousingWire CEO Clayton Collins interviews HUD Secretary Scott Turner about HUD’s rescission of the energy-efficiency requirements for loans backed by the FHA and USDA.</p> <p>Related to this episode:</p> HUD rescinds FHA, USDA energy efficiency rule for new homes HousingWire | YouTube More info about HousingWire <p>The HousingWire Daily podcast brings the full picture of the most compelling stories in the housing market reported across HousingWire. Each morning, listen to editor in chief Sarah Wheeler talk to leading industry voices and get a deeper look behind the scenes of the top mortgage and real estate.</p>
Finding the lucky moments in 2026, from the Hunter Conference
<p>CoStar's Jan Freitag and STR's Isaac Collazo join CoStar News' Stephanie Ricca for a bonus episode recorded at the Hunter Conference in Atlanta on St. Patrick's Day. Collazo shares a preview of positive February hotel performance results, and the co-hosts debate how long the strong K-shaped economy will influence the hotel industry.</p>
You're Living Your Purpose
<p>Do you ever feel like a hamster on a wheel - stuck in a monotonous, repetitive, and unfulfilling pattern of going to work, eating, sleeping, and paying bills? When every day feels the same it can be difficult to live with a sense of significance… but here's some good news: our significance is not determined by our position or plans but by God working out His plans through our current position. Psalm 57:2 says, "I cry out to God Most High, to God who fulfills his purpose for me." God has a purpose for you, RIGHT WHERE YOU ARE. The job that...
How He Scaled to $30M ARR (While Living a Life of Extreme Adventure) with Jonathan Ronzio
<p>I'm sitting down with Jonathan Ronzio, who scaled Trainual from an idea to $30M ARR—while building a company known for its culture and still finding time to climb mountains, run marathons, and live a full life outside of work.</p> <p>What stood out to me in this conversation is how intentional he's been about building systems—not just in the business, but in his life. We talk about why most founders document the wrong things early, how structure actually creates freedom, and how AI is completely reshaping how companies build, sell, and operate.</p> <p>We also get...
From Selling Weed to $1B in Real Estate Sales with Suneet Agarwal
<p>Suneet Agarwal got raided by federal marshals in his underwear, lost everything from his cannabis business, sat on the couch breeding bulldogs for two years, and then built the #1 real estate team in California, selling more than $1B in a single year.</p> <p>In this episode we unpack that journey. We dig into the realities of building culture in a commission-based business, why personal brand is the biggest opportunity right now, and how AI-driven content helped Suneet build and sell a high-ticket coaching business.</p> <p>Key Takeaways with Suneet Agarwal</p> <p>(00:00) Intro</p> <p>(01:41) From Hippie...
Surrender to Lead with Jessica Kriegel
<p>Jessica Kriegel, of Culture Partners, a global consulting firm that helps organisations create clarity, alignment, and accountability around purpose, strategy, and culture to drive real results.</p><p>Through her work with leaders and executive teams, Jessica guides organisations from 1,000 employees through to the Fortune 10 to move out of the action trap and into focused execution that actually moves the needle.</p><p>Now, Jessica’s personal commitment to surrendering in seasons of fast growth and change reflects the core message of her book, Surrender to Lead, and the power of letting go to lead more effectively.</p><p>An...
A decent month, all things considered
<p>There's always a story behind monthly U.S. hotel performance data and October was a perfect example of that, according to podcast hosts Isaac Collazo from STR and Jan Freitag from CoStar Group. Learn why the data show that the U.S. government shutdown really had no meaningful impact on hotel performance. And they unpack what sets ultra-luxury hotels apart from their luxury counterparts and why that matters so much. In this episode, Freitag refers to the CoStar News article A tale of two hotel segments: Luxury vs. ultra-luxury. </p>
Strategically Placed
<p>In John 17:17, Jesus prays for his followers saying, "Sanctify them in the truth; your word is truth." But what does Jesus mean by sanctify? The Greek word used for sanctify in this verse is hagiazo and it means to separate something – to set it apart – for an intended purpose or mission. In other words, Jesus intended that all those who follow after him would be set apart for a unique purpose and mission: to spread the good news of the gospel to the world. And guess, what? This same mission extends to you today! You have been strategically placed in your workp...
Humanizing Healthcare at Scale at CommonSpirit Health | Camille Haycock
<p>In this episode of Humanizing Healthcare, we speak with Camille Haycock— Senior Vice President and Chief Patient Experience Officer at CommonSpirit Health — about what it actually takes to embed human kindness into the operational, cultural, and clinical fabric of a national health system.</p><p>CommonSpirit spans hospitals, clinics, and community care settings across more than two dozen states. Camille leads the enterprise-wide effort to make patient experience consistent, measurable, and mission-driven at that scale — not as a standalone initiative, but as an organizational imperative that lives at the board level alongside quality, safety, and financial performance.</p><p>She ta...
Late night with Logan and Sarah: HousingWire Daily: LIVE from The Gathering
<p>What really goes into the stories you hear every morning? In this special live recording of HousingWire Daily, Sarah Wheeler and Logan Mohtashami pull back the curtain in a late-night, talk show-style session that’s as candid as it gets.</p> <p>Expect sharp insights, real-time reactions and the kind of off-the-cuff banter you don’t hear in the polished daily episode. You’ll see how the stories come together and even get the chance to jump in with a question or two. This live session is intentionally unscripted and unedited, offering a raw, behind-the-scenes look that may differ from t...
We're not nostalgic for 2025
<p>Podcast hosts Isaac Collazo from STR and Jan Freitag from CoStar Group join CoStar News' Stephanie Ricca to unpack December 2025's surprising hotel performance outcome. Freitag lays out his predictions for 2026, Collazo shares the latest data on hotel conversions and the trio join the #2016 trend, reminiscing about the year Marriott International bought Starwood Hotels & Resorts Worldwide and the US. enjoyed 3.2% revenue per available room growth. Referenced in this episode: Five expectations for the US hotel industry in 2026</p>
From Survival Mode to Magnetism with Anabel Quintanilla
<p>Anabel Quintanilla, founder of Chingona Living, a spiritual, life, and wellness coaching business that helps Latina women stop playing small, honor their truth, and fully embody their power.</p><p>Through community based healing spaces, nervous system regulation, and her signature blend of spiritual and practical tools, Anabel guides women to move from survival mode into magnetism, clarity, and self trust.</p><p>Now, Anabel’s journey of building a freedom based business while navigating perimenopause, caregiving, and deep personal transformation demonstrates what it truly means to live in alignment across seasons of life.</p><p>And while holding sp...
Nobody Invests in a Quiet Room | Jason Fishman | Ep 940
<p>Own your next level inside Outlier’s Edge (free): https://skool.com/outlier </p><p>"An empty restaurant. The product looks good, the menu looks good — but no one else is there. It can almost affect your experience with the product." – Jason Fishman</p><p>Join Niiamah (@niiamahashong) and investor marketing expert Jason Fishman as they break down the uncomfortable truth most founders never want to hear: having the best product is not enough. Jason, who has helped over 900 deals collectively raise hundreds of millions in capital, reveals why the crowd effect, social proof, and third-party validation will out-perform a grea...
