Grow Your Clinic
Want to know how to Grow Your Clinic? In this podcast, the Clinic Mastery team share the stories and strategies of successful clinic owners so that you can confidently grow your clinic too. Check out clinicmastery.com to access the growth resources mentioned in the podcast.
10
Why a Cup of Tea Makes You a Better Clinician | GYC Podcast 386
<p>What if the secret to standing out in a crowded clinic market had nothing to do with your clinical skills - and everything to do with a cup of tea?</p><p>In this episode of the Grow Your Clinic podcast, Jack O'Brien and Bec Clare are joined by Clinic Mastery co-founder Daniel Gibbs for a conversation about client experience, differentiation and the mindset shifts that separate clinics people talk about from ones they forget. Dan shares the origin story of Posture Podiatry - surrounded by 16 competitors within two kilometres - and how borrowing from hospitality led to Telstra...
Why Your Content Gets Likes But No Patients | GYC Podcast 385
<p>The content that goes viral is rarely the content that fills your books - and in this episode, Jack and Mic make a compelling case for why that's actually good news for clinic owners.</p><p>In this episode of the Grow Your Clinic podcast, Jack O'Brien and Mic Rizk cover a lot of ground - from why Alex Hormozi's highest reaching videos generated the least business, to what the Penrith Panthers do behind the goalposts that your clinic team could learn from. They get into the unpolished content strategy that's actually converting to patients right now, why trust...
How This Physio Built a Clinic Before He Even Opened One | GYC Podcast 384
<p>Fifteen years as a physio, seven of them in the public hospital system, a side hustle online course, and a Coke can business at school - Caleb is not your average clinic owner.</p><p>In this episode of the Grow Your Clinic podcast, Jack O'Brien sits down with Caleb Gray, founder of Click Physiotherapy in North Brisbane, to unpack one of the most honest and practical clinic origin stories we've heard on the show. Caleb shares why he'd tell new grads to stop worrying about burnout and start worrying about not learning fast enough, how a mentorship with...
The Million Dollar Conversation You Need to Have | GYC Podcast 383
<p>What does it actually mean to take a risk in your clinic - and how do you know if the risk you're avoiding is actually the bigger danger?</p><p>In this episode of the Grow Your Clinic podcast, Ben Lynch, Mic Rizk and Jack O'Brien continue the thread from episode 381 - Is Owning A Clinic Still Worth It? - and push deeper into the risk side of the equation. Mic reveals why he actually considers himself a low-risk investor despite what everyone around him thinks, and shares the story of a one-hour conversation with a seasoned advisor that...
Why Your Clinic Needs a Second Brain | GYC Podcast 382
<p>Every clinic owner has systems somewhere - scattered across drives, buried in inboxes, or still living in their head. The real problem isn't creating them. It's getting your team to actually use them.</p><p>In this episode of the Grow Your Clinic podcast, Ben Lynch sits down with Bec Clare and Jack O'Brien to unpack how to build a clinic that doesn't rely on you to answer every question. Bec takes us inside PhysioWest's Allie account in a live screen share - showing exactly how she's structured her onboarding playbooks, segmented resources by team role, and drip-fed content...
Is Owning A Clinic Still Worth It? | GYC Podcast 381
<p>Every clinic owner asks it at some point - sometimes quietly, sometimes in a full-blown crisis. Is this actually still worth it?</p><p>In this episode of the Grow Your Clinic podcast, Ben Lynch sits down with Mic Rizk and Jack O'Brien to tackle one of the most important and most honest questions in clinic ownership. Mic shares the four dimensions he uses to measure whether clinic ownership is working - time, money, freedom and meaning - and the 12-month rule he gives himself before making any big decision in a trough. They get into what's really driving...
Taking a Holiday Without Your Clinic Falling Apart | GYC Podcast 380
<p>Six weeks overseas, three resignations while away, and a team of 30 holding the fort - Bec Clare is back on the pod and she's got a lot to share.</p><p>In this episode of the Grow Your Clinic podcast, Ben Lynch sits down with Bec Clare and Jack O'Brien to unpack what it actually takes to step away from your clinic without everything falling apart. Bec shares how she prepares her team in the week before leave so they're already leading before she even boards the plane, how she set up a single WhatsApp channel as her only...
How Much Are Clinic's Spending To Get New Clients? | GYC Podcast 379
<p>How much should you actually be spending to get a new client - and how does your clinic compare?<br/><br/>In this episode of the Grow Your Clinic podcast, Ben and J.O.B dive into clinic marketing benchmarks using data from real clinics. They break down the median cost per new patient across physiotherapy, psychology, podiatry, chiropractic, speech pathology and occupational therapy - including why a $109 acquisition cost for a physio client can be very different from a $121 acquisition cost for a psychology client. They also explore the role of mental availability, why your content can make...
Are You Wasting Time Chasing Practitioners to Do the Little Things? | GYC Podcast 378
<p>Your practitioners know what they should be doing - so why aren't they doing it? The answer usually starts long before they ever walk through your door.</p><p>In this episode of the Grow Your Clinic podcast, Ben Lynch sits down with Michael Rizk - owner of iMove Physio and the Private Practice Apprenticeship - to dig into one of the most common frustrations clinic owners bring to Clinic Mastery: practitioners not doing the one percenters. Mic shares why the standards conversation actually starts at recruitment, how always having a job ad running for just $5 to $10 a day...
The Quickest Way To Get Control Of Your Clinic Costs | GYC Podcast 377
<p>Every clinic owner feels the financial squeeze at some point. The ones who get through it fastest are the ones who know exactly where to look - and what to do about it.</p><p>In this episode of the Grow Your Clinic podcast, Ben Lynch and Jack O'Brien unpack the patterns they see play out every year around end of financial year - the cash flow crunches, the freak-out meetings with accountants, the decisions that snowball. Jack walks through a practical framework for taking back control of your clinic costs starting today, from cleaning up your Xero data...
