Profitable Salon Owner Podcast
Listen here with Kayla Swanson and leading industry experts to keep you in-the-know and up-to-date on the latest for the salon industry! If you feel that your current business model is not working for you and hasn't changed in the last two years or for two decades, we're here to show you the light! Profitable Salon Owner Podcast helps commission salon owners grow their business, profits and an amazing team! High Performance Salon Academy has helped hundreds of salons and thousands of stylists grow their personal income and find their passion for the industry once again. Their infectious high energy...
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Why Your Team Isn’t Listening (And How to Fix It) | EP 240 | Profitable Salon Owner
<p>5 Key Learnings:</p> People listen when what you say feels valuable to them. If you’re out of tune personally, your team will feel it. Your team is a reflection of your leadership. There are 6 areas to tune in yourself and 6 areas to tune in your business. Teams buy in faster when they feel you care about their growth, not just your own. <p> </p> <p>Learn More About Our Sponsors:<br> Collins: http://collins.co/hpsa<br> L'ANZA: https://www.lanza.com/<br> MYA: https://joinmya.com/<br> AURA: https://aurasalonware.com/hpsa/<br> (Use promo code HPSA for...
Do's and Dont's of Building Your Salon's Dream Team | EP 239 | Profitable Salon Owner
<p>0:00 - Why dream team building matters<br> 0:33 - Stephanie Fox’s journey in beauty and recruiting<br> 2:12 - The most important element in team building<br> 3:50 - How leaders must evolve with the workforce<br> 6:07 - The two stakeholders every salon depends on<br> 8:37 - When owners should hire support to lead better<br> 11:31 - How to create real team culture and trust<br> 16:03 - How to balance team needs with business reality<br> 20:05 - What recruiting actually means in salons<br> 24:55 - The biggest recruiting mistakes salon owners make</p> <p> </p> <p>Learn More About Our Sponsors:<br>...
The #1 Ingredient to Training Your Salon Team | EP 238 | Profitable Salon Owner
<p>In this episode, you'll learn:</p> Celebrating all wins means recognizing effort, risk, and progress, not just outcomes Immediate celebration creates emotional connection and builds confidence faster Struggling team members improve when owners focus on what they are doing right Celebration should be personalized so it feels encouraging, not performative A stronger culture is built when teams learn to celebrate themselves and each other consistently <p> </p> <p>Learn More About Our Sponsors:<br> Collins: http://collins.co/hpsa<br> L'ANZA: https://www.lanza.com/<br> MYA: https://joinmya.com/<br> AURA: https://aurasalonware.com/hpsa/<br> (Use promo c...
The Truth About Expanding to Multiple Locations | EP 237 | Profitable Salon Owner
<p>In this episode, you'll learn:</p> Why the hardest transition is moving from one location to two Why expansion must be based on numbers and not ego How and why leadership structure must evolve as locations increase Why stepping out of daily operations allows sustainable growth When does having fewer locations might mean higher profit
How to Properly Compensate Non-Service Work | EP 236 | Profitable Salon Owner
<p>What we cover in this episode:</p> Why task-based pay creates speed and ownership while hourly pay often rewards laziness. How to build a "Directed Downtime" list so staff always know what to do when they’re not booked. How to separate what’s required from paid add-ons. Why increasing commission for extra duties is not the best decision to make. Why optional education must be truly optional with no guilt or pressure.
The Power of Passion Beyond the Salon | EP 235 | Profitable Salon Owner
<p>In this episode, you'll learn HOW:</p> Passion fuels resilience during burnout seasons. Building something bigger than your salon strengthens culture. Serving others fills your tank faster than personal success alone. You don’t need full credentials to start, just take the first step. Purpose grows when you say yes before you feel ready.
Why Your Salon Staff Won’t Step Up (And How to Fix It) | EP 234 | Profitable Salon Owner
<p>Episode 234 – Profitable Salon Owner Podcast</p><p>Topic: Fixing Salon Staff Accountability</p><p>In this episode, you’ll learn:</p><p>Why staff don’t step up</p><p>The hidden leadership mistake</p><p>How to create ownership in your salon</p><p>The difference between managing and leading</p><p>What high-performing salon cultures have in common</p><p>If your salon feels like:<br />You’re the only adult in the room<br />You’re constantly correcting behavior<br />You can’t trust your team fully</p><p>This conversation will change how you lead.</p><p>—</p><p...
The Leadership Team Blueprint: Right People, Right Seats, Real Growth | EP 233 | Profitable Salon Owner
<p>Here's what you'll learn from this episode:</p>The real difference between a manager and a leaderThe “right person, right seat” rule (and why it matters)How a weekly 90-minute leadership meeting creates real accountabilityWhat to do if someone isn’t a fit in a leadership roleHow to find leaders even in a small teamThe biggest mistakes salon owners make when building leadership teams<p> </p><p>Learn More About Our Sponsors:</p>Collins: http://collins.co/hpsaL'ANZA: https://www.lanza.com/MYA: https://joinmya.com/AURA: https://aurasalonware.com/hpsa/ (Use promo code HPSA for your first 2 months FREE)
The Real Power of AI for Salon Owners: Precision Over Information | EP 232 | Profitable Salon Owner
<p>In this episode, you’ll hear:</p>Why AI won’t replace haircuts or massages but will replace several roles behind the scenesThe “$20/month employee” concept (and the 6–8 jobs it can supportHow to start using AI the right way: “Go to lunch with AI”Voice prompts vs typing promptsBuilding playbooks instead of long, outdated SOPsThe “Sh*t Manual” every salon should have for emergencies and chaosOffboarding checklists: what to do when someone quits so you don’t miss stepsThe big shift: from the age of information to the age of precision
The Salon Code of Honor: Fix Your Culture, Drama, and Accountability | EP 231 | Profitable Salon Owner
<p>In this episode, Jason Everett joins Kayla Swanson to talk about the Code of Honor, a simple system that can transform your salon culture, reduce team drama, and strengthen accountability.</p><p>You’ll hear:</p><p>Why “we all get along” isn’t the same as a strong culture</p><p>What happens when you don’t have rules (spoiler: your team makes their own)</p><p>How to create a Code of Honor with your team</p><p>The biggest mistakes owners make when implementing it</p><p>How Code of Honor builds trust and performance under pressure<...
