PM Collective - The ART of property management
The ART of property management with Ashleigh Goodchild is a leading platform supporting collaboration not competition through an online community and events throughout the year with one purpose: to create happier property managers. She creates connections for property managers looking to create momentum in their careers and personal life. Join Ashleigh and her guests as they discuss challenges, struggles, mental health, mindset and give advice to property managers and anyone in the industry. To get the support in your property management career, join our PM Collective Facebook and Instagram community.
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Temping, Leave Cover & After Hour Mobiles
<p>Send us a text</p><p>We sit down with Kallista Tzirvelakis of KPM Resolve to unpack the real work of temping in property management, from month-long assignments to inbox triage and after-hours coverage. We share practical rules for Christmas shutdowns, boundary setting, and how to keep trust anchored to the agency, not one person.<br/><br/>• why temps protect portfolios and team wellbeing<br/>• when to use temps for leave, recruitment and training<br/>• realistic durations and expectations for temp assignments<br/>• Christmas shutdown coverage that respects real leave<br/>• after-hours options that reduce burnout and risk<br/>• triaging a n...
Thriving in the property management with your human design
<p>Send us a text</p><p>We explore how Human Design can improve hiring, workflow, and wellbeing in property management by aligning roles with natural energy and decision styles. Tania Tebbit shares practical ways to spot misalignment, avoid burnout, and change team culture through simple scripts and clearer choices.<br/><br/>• five Human Design types and what they do best<br/>• strategy vs authority and why decisions stall<br/>• emotional waves vs sacral gut responses<br/>• practical scripts for client options and faster approvals<br/>• spotting signature emotions as misalignment signals<br/>• role design for variety, depth, and focused bursts<br/>•...
The Confidence to Be Visible
<p>Send us a text</p><p>We explore how a seasoned property manager rebuilt confidence through personal branding, peer learning, and smart tech choices. Jenny Lock shares candid lessons on legislation gaps, career resilience, and posting with purpose to become an attraction PM.<br/><br/>• moving from Queensland to Victoria and learning new laws<br/>• managing cancer, career pivots, and returning with purpose<br/>• lifestyle branding photos that boost trust and reach<br/>• sharing wins and case studies without oversharing<br/>• content ideas for PMs that educate and convert<br/>• collaboration over competition and peer-led learning<br/>• tech stacks, demos as train...
Daily Habits Beat Big Goals
<p>Send us a text</p><p>We trade loud goals for quiet systems and show how daily micro choices make growth inevitable. Simple checklists, energy buffers, and honest reviews help property managers and founders move from motivation to repeatable results.<br/><br/>• shifting from outcome targets to input habits<br/>• choosing daily vs weekly cadence to fit personality<br/>• breaking growth goals into calls, appraisals, letters<br/>• protecting energy with buffers and white space<br/>• using five-item task checkers to reduce friction<br/>• running weekly and monthly reviews to iterate<br/>• setting quarterly checks instead of constant outcomes<br/>• starting any day...
Onboarding That Actually Works
<p>Send us a text</p><p>We share how a polished onboarding system turns growth pains into smooth operations. Monique walks through the exact steps, tools, and timing that cut disputes, protect PM bandwidth, and keep owner and tenant expectations aligned.<br/><br/>• building from reception to head of department and 300 organic managements<br/>• why onboarding broke at scale and how Typeform fixed it<br/>• owner preferences on payments, inclusions, strata and utilities<br/>• using PME documents and alerts as a single source of truth<br/>• timing education to reduce “I wasn’t told” issues<br/>• introducing the PM early to build tru...
How Property Managers Create Freedom With Boutique Models
<p>Send us a text</p><p>We explore Jody's 21-year path from reception to founder, why she stepped away to reset, and how she returned to support a modern, low-overhead property management business with real support and smarter systems. The conversation challenges sales-first thinking and shows practical ways to protect mental health, retain talent, and grow through partnerships.<br/><br/>• early career moves across reception, trust accounting, assistant PM and head of department<br/>• stepping out for personal reasons and returning with renewed purpose<br/>• mental health, flexible time off and genuine cover for phones and emails<br/>• why strong h...
Training Plans and Relationship Building
<p>Send us a text</p><p>We explore how Elise Thomas blends VIP portfolio management with structured leadership, turning training into a measurable, six-month plan that lifts performance. We balance tech with human touch and share low-cost learning paths that keep teams sharp and clients loyal.<br/><br/>• role of a senior PM managing luxe clients and why it matters<br/>• time triage and keeping a hand in the portfolio to stay sharp<br/>• leadership study that changed coaching and feedback<br/>• six-month individualized training plans with sign-offs<br/>• motivation, self-education, and avoiding skill stagnation<br/>• why owners must invest in tr...
Relationships Beat Fees When Trust Leads
<p>Send us a text</p><p>We trace Natalee’s move from New Zealand to Perth and the hard restart that forced her to re-learn laws, rebuild confidence, and reclaim her BDM voice. Practical tactics, honest mindset shifts, and a simple system for turning fee-driven inquiries into long-term relationships.<br/><br/>• learning the differences between NZ and Australian legislation<br/>• rebuilding confidence with warm calls and proactive education<br/>• earning certification fast while moving a family<br/>• a BDM day structure anchored in fieldwork and readiness<br/>• running an office on wheels with proposals and stats<br/>• simple video strategy: reco...
Why being 'social' on social media is the best thing you can be doing
<p>Send us a text</p><p>We sit down with Ellen Bathgate of Content Collab to unpack a practical framework for property management marketing: five content categories, 90-day planning, and choosing a primary platform. We dig into authenticity, AI transparency, batching evergreen posts, and how consistency beats volume across Instagram, LinkedIn, and Facebook.<br/><br/>• who Content Collab helps and how the services work<br/>• how to outsource content yet keep your own voice<br/>• why being social matters more than perfect scheduling<br/>• four common content roadblocks and simple fixes<br/>• five categories for easier ideation and planning<br/>• batc...
You Already Breathe, You’re Just Doing It Wrong - Emotional Resilience in Property Management
<p>Send us a text</p><p>We explore how breathwork and NLP help property managers and business owners regulate stress, reframe triggers, and build real confidence that shows up in client service and team culture. Practical steps, honest talk on accountability, and simple ways to reset your system during a chaotic day.<br/><br/>• what NLP is and how it rewires unhelpful patterns<br/>• breathwork as a science-based tool for nervous system regulation<br/>• why stress hits property managers harder and how to respond<br/>• the difference between reaction and release in sessions<br/>• confidence as a byproduct of a calm ner...
