The Profitable Property Management Podcast
Welcome closers! The Profitable Property Management Podcast is the show for property management entrepreneurs who don’t settle for average results. Your host Jordan Muela, Co-Founder of LeadSimple, interviews world-class property management entrepreneurs and industry experts and gets them to share actionable insights to help you grow your property management empire. Whether you manage 100 units or 1000, this is the show that's going to help you see the big picture and give you the tools and tactics that you need to achieve your goals. So, if you're tired of hearing the same recycled strategies and content everybody else is talking about, th...
10
PMs Are Fintech: How Column is Rethinking Property Management Banking
<p>Most of the AI conversation in property management has been stuck on the front office. Leasing. Maintenance. CRM. Better ways to talk to owners and tenants. Meanwhile the back office, where trust accounting and money movement actually live, has been treated like a black box you can't get data out of without downloading PDFs and eyeballing transactions side by side.</p><p>I brought George Cheng from Column on to talk about what changes when your bank is also a technology company. Column took a different path than everyone else: instead of renting core banking software from FIS, Fiserv...
The Future of PropTech and Community Building with Wolfgang Croskey
<p><br>Welcome to this episode of the Profitable Property Management podcast, where host Jordan Muela welcomes Wolfgang Croskey, Co-Founder of Crane, for a deep dive into the future of PropTech and community-driven growth. From AI automation and vendor relationships to building solutions with VibeCoding, Wolfgang shares practical strategies for property managers to streamline operations while protecting their time and independence. Learn how to evaluate new technology, foster community, and achieve true work-life balance. This conversation is about working smarter, not harder.</p><p>What you will learn:</p>How to evaluate and implement new property management technology without getting...
The Strategic Tech Stack for Modern Property Managers: Insights from Grant Drzyzga, Founder and CEO of Revela
<p><br>Welcome to this episode of the Profitable Property Management podcast, where host Jordan Muela welcomes Grant Drzyzga, Founder and CEO of Revela, to discuss how his PropTech software is transforming property management through innovation and strategic growth. Grant shares how he bootstrapped and scaled Revela from a college apartment startup to serving over 200,000 units, all while solving real-world pain points. They explore embedded lending, the future of AI in real estate, and why data ownership is crucial in today’s tech landscape. </p><p><br>Whether you're scaling a property management business or building PropTech, this conversation offers key...
Scale then Exit: How Rodd Schifferdecker Stuck the Landing at 1,300 Doors
<p><br>In this episode of the Profitable Property Management podcast, host Jordan Muela welcomes Rodd Schifferdecker, seasoned property management leader and President at Specialized 247 Property Management, about his journey scaling a 1,300-door operation and navigating a successful exit. Rodd shares practical insights on growing profitably, knowing when to sell, and how technology, especially AI tools like RentFinder, is transforming communication and rent estimation. </p><p><br>Listeners will learn how to stand out in a crowded market, engage self-managing landlords, and build a sustainable, tech-forward business. A must-listen for operators seeking long-term growth, operational efficiency, and clarity on what c...
How To Turn Pest Control into Profit with Justin Clements
<p><br>In this episode of the Profitable Property Management podcast, host Jordan Muela was joined by Justin Clements, co-founder of Pest Share, to discuss how pest control can evolve from a cost burden into a value-adding amenity. Justin shares how PestShare’s resident-driven, data-powered approach is reshaping property operations, reducing maintenance requests, improving tenant satisfaction, and driving NOI. </p><p>The conversation also dives into the startup’s venture-backed journey, scaling challenges, and the leadership principles behind authentic company culture. Whether you're a property manager or entrepreneur, this episode offers actionable strategies to boost efficiency, retention, and profitability through smart...
Operating at Scale: How to maintain service quality at 22,000 Properties with Graham Robinson
<p><br>In this episode of the Profitable Property Management podcast, host Jordan Muela sits down with Graham Robinson, President of Evernest, to explore how the company scaled from managing 3,000 to 14,000 doors across 30 markets, all while maintaining service quality. Graham shares key strategies around building custom tech tools, balancing institutional and individual clients, and leveraging content marketing for organic growth. He also explains the “Trust-Building Triangle” between property managers, owners, and residents. Whether growing your firm or seeking operational insight, this episode offers an actionable roadmap to sustainable, tech-enabled property management success.</p><p>What you will learn:</p>How to t...
210. How To Build Generational Wealth Beyond Your PM Business with Shawn Johnson
<p>What if your property management company wasn’t just paying the bills and sustaining your lifestyle, but actually building your wealth? </p><p>Jordan sits down with Shawn Johnson, a former CEO and Property Manager who scaled from 0 to 1,200 units, stopped trading time for money, and built a real estate portfolio that generated lasting wealth & financial freedom. </p><p>Now, he’s teaching other property managers how to break free from the cycle of constantly growing to fuel a bigger lifestyle and instead create generational wealth and true freedom.</p><p>In this episode, you’ll hear:<br>✔️ How Shawn buil...
209. Overcoming Regulatory Hurdles & Rebuilding Team Culture for Growth with Nicholas Cook
<p>Welcome, Closers! In this episode of the Profitable Property Management Podcast, Jordan sits down with Nicholas Cook, President of Sleep Sound Property Management Inc, to discuss property management challenges in a tough regulatory market, rebuilding a cohesive team post-COVID, refining hiring strategies, navigating regulatory hurdles, and scaling into new markets. </p><p>Nick’s motto? Success is in the people! So what would Nick do differently if he was starting a Property Management company today? Find out in this episode!</p><p>Quick Links:</p><p>📘 Newsletter https://muela.ck.page/profile</p><p>🌐 Website https://www.profitablepropertymanagement.com/</p><p>🔵 h...
208. Mezo Acquired by PropertyMeld - The Full Story
<p>Breaking news! 🚨 Jordan sits down with Ray Hespen, CEO & Co-Founder of Property Meld, to discuss their recent acquisition of Mezo, an AI-powered intake and triage software. What does this mean for the industry and Meld customers? How does this impact resident satisfaction, vendor efficiency, and Net Operating Income? Ray shares his vision for the future of maintenance and how property management operations data is driving this transformation. Tune in to see what's next.</p><p>Quick Links:</p><p>📘 Newsletter https://muela.ck.page/profile</p><p>🌐 Website https://www.profitablepropertymanagement.com/</p><p>🔵 https://www.facebook.com/PPMpodcast</p><p>📺 https...
207: How to Not Die After Scaling to +20k Doors: The Renters Warehouse Story
<p>Welcome, Closers! In this episode, Jordan sits down with Kevin Ortner, CEO of Renters Warehouse, to dive into the incredible journey of scaling to +20,000 doors, launching +30 franchises, and leading transformative mergers and acquisitions. Kevin shares how bold risks with innovative tech, smart pricing strategies, and a focus on the NOI metric drove success. He also discusses challenges in high-density markets, the importance of customer-centric verticalization, and the role of institutional investment. Plus, learn about their recent merger with a Tokyo-based PropTech firm, paving the way for even more real estate innovation. This episode is a masterclass in navigating different...
