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Thanks For Visiting

Thanks For Visiting

Get actionable advice and the essential fundamentals of running a profitable 5-star Airbnb side-hustle or full on business. Annette’s extensive background in business operations and Sarah’s experience in high-end hospitality management and interior design make them a powerhouse duo that will deliver high impact content. With almost a decade of combined hosting experience they will not only share their own stories welcoming thousands of guests from around the world but also those of other Superhosts to deliver you a wide array of stories, insights, and profitable and creative ideas to make your listing rise to the top. Whether you’...

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576. Airbnb’s November 20 Policy Changes: House Rules, Rental Agreements and What to Do Now

576. Airbnb’s November 20 Policy Changes: House Rules, Rental Agreements and What to Do Now

<p>If you host on Airbnb, you’ve probably seen the October 20th email about house rules and rental agreements.</p><p>And the reaction online has been loud.</p><p>But a lot of what’s going around goes further than the policy does, and some of these changes are good news for hosts.</p><p>In this episode, Sarah and Annette walk through the two new Airbnb policies that apply to reservations booked on or after November 20, 2026. The first moves every listing to seven standard house rules and limits checkout tasks. The second restricts separate rental agreements and the...

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575. Superhost Is Dead, Do This Instead

575. Superhost Is Dead, Do This Instead

<p>If you are an Airbnb host, you have probably heard that earning Superhost status is one of the most important things you can do.</p><p>And it still matters.</p><p>But when roughly a third of U.S. hosts have the badge, Superhost alone is no longer enough to separate you from the competition.</p><p>In this episode, Sarah and Annette break down the two things that actually determine which Superhosts win: listing analytics and revenue management strategy. They explain how to use Airbnb’s professional hosting tools to see whether guests are finding your listing, cl...

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574. 6 Ways to Never Get Guest Complaints and Earn 5 Stars

574. 6 Ways to Never Get Guest Complaints and Earn 5 Stars

<p>A bad review can feel personal, but defensiveness will not help you become a top-earning host.</p><p>Prevention will.</p><p>In this episode, Sarah and Annette break down six simple, fixable ways to prevent guest complaints before they happen and create the kind of stay that earns five-star reviews. None of these fixes are complicated, and most do not cost much to put in place. But skipping them can cost you far more in guest frustration, public reviews, and lost future bookings.</p><p>They cover why clear check-in instructions matter so much, especially when guests arrive...

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573. Is The Airbnb Market Collapsing In 2026?

573. Is The Airbnb Market Collapsing In 2026?

<p>If you have spent any time online lately, you have probably seen the headlines: rising costs, oversaturation, local bans, squatters, cleaning fees, strict house rules, and guests saying they are done with Airbnb.</p><p>But Sarah and Annette are not convinced the Airbnb market is collapsing.</p><p>They believe passive hosting is.</p><p>In this episode, they break down what is actually happening in the short-term rental industry in 2026, why guests are frustrated, and why the hosts going viral for the wrong reasons may be doing professional hosts a favor.</p><p>Sarah and Annette talk...

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572. Treat Airbnb Like An Airline And Get Rich

572. Treat Airbnb Like An Airline And Get Rich

<p>Most hosts think they are renting out a room, a house, or a place to sleep for the night.</p><p>But airlines used to think the same way about a seat.</p><p>Then they reimagined the flight experience. They built loyalty programs, unbundled extras, charged separately for convenience, and learned how to price based on demand. In this episode, Sarah and Annette explain what Airbnb hosts can learn from that same shift.</p><p>They break down how to stop seeing paid add-ons as “nickel-and-diming” and start seeing them as guest-centered convenience, luxury, and service. From fridge stoc...

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571. How to become a booked out Airbnb in 4 simple steps

571. How to become a booked out Airbnb in 4 simple steps

<p>When an Airbnb is not getting booked, most hosts blame the price, the market, or oversaturation.</p><p>But the real reason is often hiding in four places you can actually control: your listing, your data, your calendar, and your past guests.</p><p>In this episode, Sarah and Annette break down the four areas every host should audit before dropping their rate. They explain why your title, hero image, photos, description, and review responses all affect whether a guest clicks and books. They also show why Airbnb’s professional hosting tools can help you find the exact point wh...

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570. She Doubled Her Airbnb ADR by Finally Trusting the Data

570. She Doubled Her Airbnb ADR by Finally Trusting the Data

<p>Shannon Leyh has been in the Thanks for Visiting world for years, but her hosting business looks very different today than it did when she first came on the podcast.</p><p>Shannon lives in Ohio and owns an out-of-state short-term rental in Snowshoe, West Virginia. For the first two and a half years, her property was managed through the resort’s rental program. But when the resort changed its housekeeping policy and Shannon realized how little visibility she had into guest issues, refunds, maintenance, and the guest experience, she decided it was time to take control.</p><p>In...

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569. Why Self-Managing Changed Everything for This Airbnb Host

569. Why Self-Managing Changed Everything for This Airbnb Host

<p>Allie White did not think she could manage her own short-term rental.</p><p>After a painful long-term rental experience and an underperforming short-term rental managed by a well-known property management company, she assumed someone else would always be better equipped to run the business.</p><p>But Serenity Cabin in Wintergreen, Virginia, was bleeding money. The property management company had brought in around $16,000 when Allie had expected much more, and selling the property would have meant walking away from the investment at the wrong time.</p><p>So she decided to test one question: what if she managed...

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568. 10 Simple But Genius Hacks for a Better Airbnb Setup

568. 10 Simple But Genius Hacks for a Better Airbnb Setup

<p>A better Airbnb setup does not always require a renovation.</p><p>Sometimes, the details guests remember most are the smallest ones: an extra blanket they can actually find, a coffee cup they can take on the road, a backup key when the smart lock fails, or a sound machine that helps them sleep better.</p><p>In this episode, Sarah and Annette share 10 simple but genius Airbnb setup hacks they use in every property they touch. These are low-cost, high-impact details that protect your property, reduce guest friction, prevent unnecessary messages, and create the kind of stay guests...

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567. We Made $5 Million From Airbnb Hosting (Here's What We've Learned)

567. We Made $5 Million From Airbnb Hosting (Here's What We've Learned)

<p>Sarah and Annette have generated $5 million through Airbnb hosting, but not because everything went perfectly.</p><p>That number came from more than a decade of building, making mistakes, fixing systems, managing guests, growing a team, and learning what actually moves the needle in a short-term rental business.</p><p>In this episode, they break down the seven biggest lessons they wish every host understood earlier. These are not just about choosing the right property. They are about the business around the property: clean finances, the right team, backup systems, brand standards, guest feedback, booking diversification, and knowing your...

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