
Welcome to the CanadianSME podcast, a podcast for Canadian Small Businesses. In our podcasts, we interview Canadian experts and entrepreneurs to give small business owners access to expert knowledge that helps them grow their enterprises. Our mission is to empower Canadian small and medium enterprises and help them reach a bigger audience through our platform. Calling upon some of the most successful subject matter experts in the industry, the small business podcasts aim at identifying issues and finding solutions, all this while helping the business owners.
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<p>Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore the infrastructure behind sustainable business growth and why companies must move beyond the constant chase for new leads. In 2026, businesses that invest in retention and customer relationships are the ones building predictable and scalable revenue.</p> <p>Joining us is Maria Olmedo, Head Consultant at MJ Digital Pros. With more than a decade of experience in CRM strategy and product analytics, Maria helps businesses turn customer data into long term value through smart retention marketing systems.</p> <p>Key Highlights</p> Email Marketing in 2026: How...

<p>Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore why digital transformation often fails when the human element is ignored. In 2026, success is not just about adopting new tools but building systems where people and technology work together effectively.</p> <p>Joining us is Luis Juarez, CEO and Founder of Inside View Global. A digital modernization expert focused on Microsoft 365 architecture and AI readiness, Luis has transformed his consultancy into a product enabled company while building strong technology communities across Vancouver.</p> <p>Key Highlights</p> AI Readiness Reality: What organizations misunderstand about AI...

<p>Welcome to the Indigenous-SME Business Podcast, hosted by Maheen Bari, where we celebrate the diverse voices shaping Canada’s entrepreneurial landscape. Today, we explore the growing opportunities within the Indigenous tech ecosystem and why supporting Indigenous-led innovation is essential for Canada’s economic future.</p> <p>Joining us is Ryan St. Germaine, CEO of the Indigenous Tech Circle. A serial entrepreneur and co-founder of platforms like BCjobs.ca and Jobcast, Ryan now leads Canada’s largest Indigenous-led tech network, connecting founders and leaders to capital, mentorship, and global opportunities.</p> <p>Key Highlights</p> Indigenous Tech Momentum: Why this is a p...

<p>Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore the shift from incremental progress to exponential growth and why many entrepreneurs plateau despite working harder than ever. In 2026, scaling often requires an internal shift in mindset and identity before external results can change.</p> <p>Joining us are Dave Conway, Founder of Conway Mentorship and a globally recognized mindset mentor, and Jacqueline Conway, CEO and brand strategist driving the company’s eight figure growth. Together they guide entrepreneurs worldwide and host the top ranking podcast The 30 Day Year.</p> <p>Key Highlights</p> The 30 Da...

<p>Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how businesses can bridge the gap between raw data and profitable marketing strategy. In 2026, guessing where growth comes from is no longer sustainable when data can reveal exactly what drives revenue.</p> <p>Joining us is Hilary Borndahl, Founder and CEO of Miix Analytics. With more than 20 years of experience at global firms like Kantar and Nielsen, Hilary specializes in transforming complex marketing data into clear strategies that help businesses predict performance and make smarter decisions.</p> <p>Key Highlights</p> Marketing Mix Modeling ROI...

<p>Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how AI is evolving from a simple assistant into a coordinated workforce that can automate complex business operations and drive real productivity.</p> <p>Joining us is Karla Congson, CEO and CTO of Agentiiv. Recognized as one of Canada’s Top 50 Women Over 50, Karla is leading the development of enterprise AI agents designed to augment human teams and scale expertise across multiple business functions.</p> <p>Key Highlights</p> <p>1. Mundane Utility in AI: Karla explains how automating repetitive tasks unlocks real productivity an...

<p>Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore why writing code alone is no longer enough to stay competitive. In 2026, businesses that rely on cheap workarounds instead of custom architecture often stall their own growth.</p> <p>Joining us is Zarko Mandic, Director at Novus Tech Group and VP of Technology at Karbon-X. With over 15 years of experience in platform architecture and digital strategy, Zarko helps organizations across Fintech, Healthcare, and Oil and Gas turn complex technical domains into streamlined products that drive measurable results.</p> <p>Key Highlights</p> The Cost of...

<p>Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, the focus is on the future of healthcare CX and how AI, global expansion, and disciplined product strategy are driving measurable growth.</p> <p>Our guest is Naomi Adams, SVP Customer and Ecosystem Partners Growth and Account Management at League, a leading AI powered healthcare CX platform reaching over 63 million people worldwide. With more than 15 years of experience in corporate strategy and digital transformation across global markets, Naomi shares insights on scaling innovation in complex healthcare systems.</p> <p>Key Highlights</p> Scaling to 63M+...

<p>Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we’ll dive into how to move away from “marketing guesswork” and build systems that actually drive revenue. In 2026, impressions and vanity metrics aren't enough—businesses need a performance-driven strategy that understands margins, customer journeys, and long-term positioning.</p> <p>Joining us today is Neeraj Kathuria, founder of Elegant Marketing. With over a decade of experience, Neeraj helps businesses in the automotive, jewelry, and professional services sectors scale through results-focused digital marketing. From starting as a solo entrepreneur to leading a high-performing team, Neeraj is an expert in data...

<p>Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how organizations can build championship teams and why candidate experience has become a true competitive advantage. In a market where talent has options, recruitment strategy can define long term success.</p> <p>Joining us is Adam Gellert, Founder and CEO of The Linkus Group and Founder of Hipo, a hiring marketplace connecting pre vetted candidates with growing companies. A serial entrepreneur, Adam is reshaping the job application process and helping startups and SMBs secure mission critical talent.</p> <p>Key Highlights</p> Talent Market Trends...